Privacy Policy

At White Stone Book Publishers, we understand that trust is an important part of the author relationship. We respect the privacy of our clients and visitors and are committed to handling personal information responsibly. This Privacy Policy explains what information we may collect, why we collect it, and how it may be used when you interact with our website and services.

What Information Do We Collect About You?

Depending on how you interact with our website, you may be asked to provide certain information when submitting an enquiry, registering, placing an order, subscribing to communications, or requesting our services.

This information may include your name, email address, mailing address, phone number, and payment-related information where required to process an order or provide a service.

You may also browse portions of our website without directly providing personal information.

Why Do We Collect Your Information?

The information we collect may be used for purposes such as:

  • Understanding your needs and providing services that are relevant to your project.
  • Improving our website, services, content, and overall client experience.
  • Responding to enquiries, customer service requests, and support needs.
  • Communicating with you regarding your order, project, account, enquiries, or other requests.
  • Processing transactions and providing the products or services you have requested.
  • Sending relevant communications where you have provided the appropriate consent or where permitted by applicable requirements.
  • We do not sell or trade your personal information. We may share information where reasonably necessary to provide a requested service, process a transaction, operate our website, or comply with applicable legal requirements.

How Do We Protect Your Information?

We take reasonable measures to protect personal information submitted through our website and during the course of our client relationships. Where appropriate, security technologies such as SSL may be used to help protect information transmitted through our website.

We take reasonable steps to limit access to personal information to individuals or service providers who need it for legitimate business, service, operational, or legal purposes.

Payment information may be processed through third-party payment providers. We do not intend to retain sensitive payment information longer than necessary for legitimate transaction, security, legal, or business purposes.

Why Do We Use Cookies?

Our website may use cookies and similar technologies to support website functionality, understand visitor behaviour, measure website traffic, and improve the overall user experience.

Cookies may also help us understand how visitors interact with our website and how our website content and promotional activities perform.

Where third-party analytics or related services are used, those providers may process information according to their own privacy policies and applicable requirements.

We Do Not Sell Your Personally Identifiable Information

White Stone Book Publishers does not sell or trade your personally identifiable information.

We may disclose information to service providers, business partners, payment processors, technology providers, or other third parties where reasonably necessary to operate our website, provide requested services, process transactions, support our business operations, or comply with legal obligations.

Non-personally identifiable or aggregated information may also be used for purposes such as website analysis, advertising, marketing, and improving our services.

Applicability of This Privacy Policy

This Privacy Policy applies to information collected through our website and other online interactions covered by this policy. It does not automatically apply to information collected through offline channels or through third-party websites, platforms, applications, or services that may be linked from our website.

When you interact with an external service, we encourage you to review that service's own privacy policy to understand how your information is collected and handled.

Policy Updates

We may update this Privacy Policy from time to time to reflect changes in our services, website, technology, or privacy practices. We encourage visitors and clients to review this page periodically for the most current version of our policy.

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